Home Care Roster Software for Care Agencies
Visits are shown in time order on a calendar-style roster. You can see which carers are free and assign one to a client's visit with a single click.
QLS has been utilising WorkRoster for over four years and found it to be the most effective product on the market to manage the level of staff this organisation has on duty at any given time. We would recommend to anyone who has complex roster requirements.
John Hart
Director
Quality Lifestyle Support
Visits planned around each client
Add each client to their visits, as you add carers. Filter the roster to see one client's week, print a schedule for each client, and export their hours to CSV. Clients who need several visits a day can have a roster of their own, which makes it simple to check that every visit is staffed. See client scheduling.
Most clients have the same visits every week. Set a visit to repeat with its client and carer, and it stays on the roster for the months ahead. A visit can last a few minutes or a whole night, and you can mix them on the same roster.
Carers on the road
Carers see their visits in the WorkRoster app and are told about changes straight away, with a reminder before each shift. You can message or call any carer from their record. With shift agreements, carers accept each visit, so you can see who has seen their week and follow up with anyone who hasn't.
The memo system sends updates to all staff or to one person and shows who has opened and read each memo.
I was so pleased to discover WorkRoster, it works really well for both staff and managers. My roster changes around the needs of our service and I find WorkRoster so adaptable.
Tracy Gallimore
Registered Manager
Cornerstone Trust
Room to grow
WorkRoster works for a handful of clients or for hundreds of staff and several roster managers, and plans are priced by the number of employees. Changes show for every manager straight away, and the activity log shows who changed what.
WorkRoster certainly makes my life a lot easier! Before WorkRoster it was all pen 'n' paper, now it's all on screen. I would recommend it to anybody. WorkRoster helped our business grow.
Julie Littleboy
Registered Manager
Welcome Independent Living
Common questions
Where do carers find a client's key safe code or access notes?
In the client's description, which carers who can see that client can read. Anything only managers should see goes in the client's notes.
Can two carers be booked on the same visit?
Yes. Assign both carers to the visit, along with the client.
What happens when a carer calls in sick?
Record their sick leave and assign another carer to their visits. The carer you assign is told about the change straight away.
Can carers see other clients' details?
Only if you allow it. Carers see the clients on their own visits, and client telephone numbers and email addresses stay hidden from them unless you change that in your workforce settings.
Will a carer be booked on two visits at once by mistake?
WorkRoster can warn you, or block it, when you assign someone to two visits at the same time.
Example home care rosters
This short video shows some typical home care rosters in WorkRoster.
Try WorkRoster with your own clients and carers. The free trial lasts 21 days and needs no credit card.
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